cx44 Terms & Conditions — Full Details

1 General Provisions

These terms and conditions ("Terms") apply to the cx44 platform and all of its services. These Terms form a legal agreement between the user ("you" or "member") and cx44 ("platform", "we", "us").

cx44 is an online betting and casino platform that provides an entertainment gaming experience for users in Bangladesh. Our platform offers sports betting, live casino, slots, fishing games and various other types of games.

• cx44 reserves the right to change these Terms at any time.
• If you continue using the platform after updated Terms are published, you will be considered to have agreed to the new terms.
• If these Terms are published in both Bengali and English, the Bengali version will take precedence.
• If any term is unclear, please contact our support team directly.

2 Eligibility & Account Registration

The following eligibility requirements must be met to open an account at cx44:

• Age limit: For those aged 21 and above only. All services are strictly prohibited for minors.
• Each person may open only one account. Multiple accounts belonging to the same person will be immediately closed.
• Information provided at the time of account registration must be completely accurate and up to date.
• cx44 may at any time request a government-issued ID or other documents for identity verification.
• If the information provided is found to be false, the account may be closed and the balance forfeited.
• It is the member's own responsibility to keep their account password and login details completely confidential.
• Operating an account in another person's name or on their behalf is prohibited.

After registration, a verification process may be completed by cx44. Withdrawal access may be limited until verification is complete.

3 Bonuses & Promotional Offers

cx44 provides various types of bonuses and promotional offers for members. All such offers are subject to the following terms:

Welcome Bonus:

• 100% bonus on the first deposit, up to a maximum of ৳8,000.
• Example: Deposit ৳1,000 and receive a ৳1,000 bonus → total balance ৳2,000.
• Example: Deposit ৳18,000 and receive a ৳8,000 bonus → total balance ৳26,000.
• Wagering requirement: you must wager 25 times the bonus amount.
• Example: ৳1,000 bonus × 25 = ৳25,000 in bets must be completed.
• Wagering is calculated on the bonus amount only, not on the original deposit.

General Bonus Terms:

• A bonus offer may be claimed only once per member.
• The minimum deposit amount to receive a bonus is ৳200.
• Bonus funds cannot be withdrawn directly — they become withdrawable only after the wagering requirement is completed.
• Bets placed with bonus balance must be completed within the specified time limit.
• cx44 reserves the right to change or cancel any bonus offer.
• If a member violates bonus terms, the bonus and related winnings may be forfeited.

VIP Program:

cx44's VIP program has 5 levels — Bronze, Silver, Gold, Platinum and Diamond. You can move up to higher levels through regular play, and each level comes with a weekly cashback. VIP benefits are subject to cx44's discretion and may change without prior notice.

4 Deposit & Withdrawal Rules

All financial transactions at cx44 must be completed in accordance with the following terms:

Deposit Terms:

• The minimum deposit amount for each method is ৳200.
• Accepted payment methods: bKash, Nagad and Rocket.
• Deposits into the account must be made only from the member's own payment account.
• Deposits via third parties are strictly prohibited and such deposits will be rejected.
• It is mandatory to include the correct reference number when making a deposit.

Withdrawal Terms:

• The minimum withdrawal amount is ৳1,000.
• Withdrawals may only be made via the method used at the time of deposit (bKash, Nagad or Rocket).
• Withdrawal requests are generally processed within 15 minutes to 2 hours.
• Identity verification is mandatory before the first withdrawal.
• Withdrawals may be restricted while an active wagering requirement is in place.
• cx44 may request additional documents to verify a withdrawal if necessary.
• Withdrawals may be temporarily placed on hold in the case of suspicious transactions.

5 Betting Rules

The following rules must be strictly followed when conducting betting and gaming activities on cx44:

• Once a bet has been accepted and confirmed, it cannot be changed or cancelled.
• cx44 reserves the right to void a bet if incorrect odds were displayed due to a technical error.
• If a match or event is cancelled, the stake for the related bet will be refunded.
• In sports betting, results will be determined according to the established rules and cx44's decision is final.
• If manipulation or strategic match-fixing is proven, related winnings will be voided.
• In live betting, some bets may be rejected due to network delays.
• If a game result is affected by a technical error, that round will be considered void.
• Each game has its own rules, which can be viewed in detail in the game interface.

All games on cx44 use a Random Number Generator (RNG), which ensures neutral and fair results. Fair play is our core principle.

6 Prohibited Activities

The following activities are strictly prohibited on the cx44 platform and may result in account closure and legal action:

• Money Laundering: Using funds from illegal sources or of illegal origin on the platform is strictly prohibited.
• Multiple Accounts: Creating more than one account for the same person or household is prohibited.
• Bonus Abuse: Strategic betting with the intent to circumvent bonus terms is prohibited.
• Software Use: Using automated betting software, bots or scripts is prohibited.
• Fraud: Any attempt to influence game results is strictly prohibited.
• Third Parties: Using another person's account or placing bets on someone else's behalf is prohibited.
• Hacking: Any attempt to gain unauthorised access to the platform's systems is strictly prohibited and constitutes a criminal offence.

cx44 uses advanced technology to detect suspicious activity. If any prohibited activity is detected, action may be taken without prior notice.

7 Account Suspension & Closure

cx44 reserves the right to temporarily suspend or permanently close an account in the following circumstances:

• If any clause of the Terms is violated.
• If false or incomplete registration information is provided.
• If documents requested for identity verification are not provided.
• If suspicious or unusual betting activity is detected.
• If prohibited activity is proven.
• If a self-exclusion request is accepted at the member's request.

In the event of account closure, if the Terms have not been violated, the valid balance will be returned. However, if the account is closed due to a breach of Terms, the balance may be forfeited.

A member may also request to close their account at any time. Please contact the support team for this.

8 Responsible Gaming Policy

cx44 places the highest importance on responsible gaming. We want our members to play for entertainment, not out of necessity.

• The cx44 platform is for those aged 21 and above only.
• Think of gambling as a form of entertainment, not as a source of income.
• Do not bet beyond your means.
• Members can set their own limits on deposits, bets or logins if they wish.
• Contact cx44's support team for self-exclusion or a break.
• If you experience gaming problems, seek professional help.

For more details, please read our Responsible Gaming page.

9 Privacy & Data Protection

cx44 is committed to protecting members' personal data. Our platform uses SSL encryption to keep all transactions and personal information secure.

• Information provided at the time of registration will be used solely for the purpose of providing services.
• Information is not shared with third parties, except where legally required.
• Information will not be used for marketing purposes without the member's consent.
• Even after account closure, some information may be retained for legal requirements.
• Requests to correct or delete data can be made through the support team.

For our complete data protection policy, please see our Privacy Policy page.

10 Limitation of Liability

cx44 accepts no liability in the following circumstances:

• If a game or bet is interrupted due to internet disconnection or technical failure.
• For losses caused by the failure of third-party software or services.
• For losses caused by a member's own negligence or failure to comply with the terms and conditions.
• If the service is disrupted due to unforeseen circumstances (force majeure) such as natural disasters or government directives.
• If a member's account security credentials are obtained by a third party due to the member's own negligence.

cx44 always strives to provide a safe, reliable, and uninterrupted service. However, the service may be temporarily suspended for technical maintenance — advance notice will be given in such cases.

11 Changes and Updates to Terms and Conditions

cx44 reserves the right to amend, change, or update these terms and conditions at any time.

• Members will be notified of significant changes via email or through the platform.
• Updated terms and conditions will take effect from the date of publication.
• If you continue to use the platform after any changes, you will be considered to have agreed to the new terms.
• If you do not agree to the new terms, please submit a request to close your account.
• The latest version of the terms and conditions will always be available on this page.

Members are advised to visit this page regularly and stay up to date with any changes to the terms and conditions.

12 Contact and Dispute Resolution

If you have any questions, complaints, or disputes regarding these terms and conditions, please contact the cx44 support team:

• Live Chat: 24/7 Bengali and English support — via the platform.
• Email: [email protected]

For dispute resolution, an attempt should first be made to reach a solution through the cx44 support team. After receiving a complaint, cx44 will investigate and communicate a decision within a reasonable time.

cx44's decision will be considered final unless both parties agree otherwise. cx44 is committed to resolving any disputes related to the platform through mutual discussion.